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Privacy Policy
Last updated: February 26, 2026
1. What We Collect
We collect the minimum data necessary to operate the Service:
- Account data: email address, display name, authentication provider (e.g., GitHub, Google).
- Usage data: projects created, credit balance, agent session logs.
- Payment data: processed by Paddle (our Merchant of Record). We do not store credit card numbers or payment details.
- Technical data: IP address, browser type, and device information for security and debugging purposes.
2. How We Use Your Data
- To provide and operate the Service.
- To process payments and manage your credit balance.
- To communicate with you about your account and the Service.
- To detect and prevent abuse or fraud.
We do not sell your personal data. We do not use your data for advertising.
3. Third-Party Services
We use the following third-party services that may process your data:
- Paddle — payment processing (Merchant of Record). Paddle Privacy Policy
- Authentication providers (GitHub, Google) — for login only.
- Infrastructure providers (Hetzner, Cloudflare) — hosting and CDN.
4. Data Retention
We retain your account data for as long as your account is active. Project data (code, logs, previews) may be deleted after project completion or account closure. You can request deletion of your account and associated data at any time.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Export your data in a machine-readable format.
To exercise any of these rights, contact hello@ralph-arena.com.
6. Cookies
We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.
7. Changes
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email.
8. Contact
For privacy-related questions, contact us at hello@ralph-arena.com.